Job ref no.: CT3118694-01#0048
Hong Kong Broadband Network Limited

Technical Support Executive

Hong Kong Broadband Network Limited

Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Examination leave
  • Extra maternity leave
  • Extra paternity leave
  • Family-friendly Leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • … + 8 more

What efforts you need to make for this role?

  • Perform daily operation in Network Operation Centre
  • Perform network surveillance and frontline technical support in Data Centre
  • Handle trouble ticket and quality control on integrated voice network, perform escalation to next level support when necessary
  • Assist Network Engineers on general support of voice network operation

 

Let's check if you are/ have:

  • Form 5/ DSE above with 1 year relevant experience
  • Holder of Diploma or above in Computer Networking / Telecommunications or related disciplines without relevant experience will also be considered
  • Basic knowledge in UNIX / LINUX command and shell script is preferred
  • Enthusiastic, good interpersonal skill and be a good team player
  • Able to work at 7x24 shift schedule (with monthly shift allowances provided)

 

What you get in return…

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold Life-Work Priority. Examples of our flexible initiatives:

  • Five-day work week and shorten working hours (8 hours including 1 hour 15 mins meal break)
  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education subsidies and Examination leave
  • Year-end discretionary bonus

 

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at www.hkbn.net/new/tc/careers.shtml.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3118694-01#0048
Salary
  • N/A
Job Function
Industry
Location
  • Kwai Chung
Employment Term
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree