Job ref no.: CT3114549-01#0116
Tangor Technology Company Limited

Technical Support / IT Support Engineer (eLearning Product)

Tangor Technology Company Limited

  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan

We are seeking a well-motivated person with solid technical supporting background to play a key role in our eLearning solution development. As a Technical support / IT Technician in eLearning Project Team, you’ll be part of a team responsible for analysing, designing, and developing highly engaging learning experiences and solutions that will fuel our growth as an EdTech company. You will work with product and technical leaders across the organization to realize the product vision.

Job description

  • Responsible daily IT help desk support for in-house & external user
  • Be responsible for software support activities in school environment
  • Provide on-site software installation & demonstration of company software solution
  • Managing customer relationships to ensure early and open communication that meets customer expectations
  • Perform ad-hoc assignment as required

Job requirement

  • Holder of Diploma or above in Computer Science or related discipline;
  • 1 year or above experience in a technical support role
  • Product support knowledge
  • Detail minded, Outstanding organizational, analytical & problem solving skills
  • Ability to pay attention to detail, multi-task and work in a fast paced environment
  • Good communications skills in English and Chinese


Join us and be part of the award-winning team now!

We offer 5-day week and competitive remuneration package including excellent career prospects to the right candidate.  Interested parties please submit your detailed resume with expected salary and available date to [via CTgoodjobs Apply Now ]

Please indicate in the subject line: Job Application – Technical Support / IT Support Engineer (eLearning Product) (Your name).

For further details, please visit

More job information
Job ref no. CT3114549-01#0116
  • N/A
Job Function
  • Wanchai
Employment Term
  • Full-time
  • 1 year - 10 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip