Job ref no.: CT3115413-01#6012

Technical Support Officer

Apex Oriental HR Consultants Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

We are looking for dynamic and high caliber technical support specialists on behalf of our client, a leading IT and communication service provider specializing in hosting and cloud application.



  • Provide technical support and troubleshooting to customers and resolve the technical problems timely
  • Support products provisioning including Hosted Exchange, DNS, Office 365 and Azure
  • Conduct regular inspection to assure system quality and performance
  • Record and update status service tickets
  • Perform on-site technical support to customers when necessary



  • Certificate/Diploma holder in IT, Computer Science or related disciplines
  • 1 year or above relevant working experience in IT technical support
  • Solid technical knowledge in Email Applications, Email Clients, Email client setup, Email architecture concepts and DNS, etc.
  • Knowledge in Linux Web Hosting, Linux Email and Linux DNS is an advantage
  • Good command of spoken and written Chinese and English for telephone and email communications
  • More experienced candidates will be considered as more senior position


Working Location: Kwun Tong


If you are interested in this position, please submit your CV with current & expected salary and availability (in Word format) by clicking ‘Apply Now’ .

Personal data collected will be used for recruitment purpose only. Only shortlisted candidates will be notified.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115413-01#6012
  • N/A
Job Function
Employment Term
  • Full-time
  • 1 year - 3 years
Career Level
  • Middle management level
  • N/A