Job ref no.: CT3118200-01#5501

TECHNICAL SUPPORT OFFICER

Travel Industry Council of Hong Kong

Responsibilities:

  • Monitor networks and operation systems, including their daily backup and security, to ensure service stability
  • Provide end-user support for PCs and software applications, including the installation, maintenance and upgrade of software, hardware and networks, as well as diagnosis of problems encountered by end-users
  • Provide on-going technical support for the Council’s information system, including liaison between the service provider and other departments within the Council on system upgrade and related issues
  • Provide technical support for the departments in managing data in and producing reports from the information system, and the dissemination of information to general members  
  • Update on a regular basis the content of the Council’s website and assist with the maintenance and enhancement of the website
  • Maintain and manage the assets database and software register
  • Recommend ways to improve the information technology architecture and information flow
  • Perform any other duties as assigned by the senior management

 Qualifications required for the post:

  • A Degree or above in Computer Science or related disciplines
  • Holder of MCSE / CCNA certificate preferred
  • Minimum 5 years’ relevant experience
  • Familiar with Javascript / PHP / MYSQL
  • Proficient in hardware, software and MS Office solutions
  • Experience in LAN/WAN network setup and troubleshooting
  • Good communication and interpersonal skills
  • Responsible, self-motivated and detail-minded
  • Ability to work independently and under pressure

 Applicants who are immediately available are preferred.

Remuneration for the post will be commensurate with qualifications and experience.  To apply, please send full resume, expected salary and available date to the Senior Manager, Finance and Administration at Rooms 1706-09, Fortress Tower, 250 King's Road, North Point, Hong Kong or by clicking Apply Now.

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More job information
Job ref no. CT3118200-01#5501
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree