Job ref no.: CTS-11711 (CT3123397-01#0309)
HKT Services Limited

Technical Support Officer

HKT Services Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

The Job:

  • Provide IT technical support services to end users of contact centers
  • Perform IT service operations including PC desktop, laptop, printer and computer peripherals etc.
  • Provide assistance on the management of IT system, network equipment, server and facilities setup, installation and configuration, maintenance, service monitoring and Security Patch management
  • Maintain service ticketing and case log reporting, up-to-date IT hardware and software asset inventory on a regular basis
  • Perform standby / emergency call-out duty or overtime work upon request subject to ad-hoc assignment

The Person:

  • Holder of Certificate, Diploma or above in Computing or Business related disciplines
  • 1 year hands-on experience in computer hardware and software support, problem diagnostic and troubleshooting
  • Knowledge on Windows, MS Office and E-Mail applications, Virtualization will be an advantage
  • Customer-oriented with can-do attitude, self-initiative and able to work independently
  • Good command of spoken and written English and Cantonese
  • 5-day work; work location: New Territories and Kowloon
  • Fresh graduate or Less experience candidate will also be considered

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email or fax to Human Resources.

Fax: (852) 2962 5395

For more information on other job opportunities of PCCW, please visit our website at

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. 

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More job information
Job ref no. CTS-11711 (CT3123397-01#0309)
Job Function
Employment Term
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree