Posted on 2021-10-18
長者安居協會 Senior Citizen Home Safety Association

Technical Support

長者安居協會 Senior Citizen Home Safety Association

Responsibilities:

  • Install, update, and repair software/hardware on organization systems.
  • Troubleshoot software/hardware problems, logging problems and documenting fixes.
  • Work with system vendors in daily technical supporting tasks
  • Track and monitor day-to-day performance of systems to ensure system running healthily and conduct analysis with the goal of improving performance.
  • Conduct on-site/off-site support, may need to work during non-office hours according when immediate technical support is required
  • Respond to requests for new or configured hardware/software and keep inventory up to date.
  • Verify billing and invoices by vendors and service providers
  • Perform any other duties as assigned by supervisors

 

Requirements:

  • Minimum 2 years technical support and maintenance experience
  • Higher Diploma or above in Information Systems / Computer Science or related disciplines
  • Certification holder of MCSE will be an added advantage
  • Experience in PC setup, O365, Visio, mobile device support, helpdesk support/ back-office operations
  • Experience in Switch, Router, Firewall, VPN will be an advantage
  • Knowledge in Windows Server/Linux, virtualization, and cloud platform will be an advantage
  • Good problem-solving and communication skills with pleasant working attitude
  • Self-motivated and willing to learn and explore latest IT technologies
  • Strong sense of responsibility

Interested parties please send your full CV with expected salary, date available and contact number via clicking Apply Now (please state the position applied)

Information provided will only be used for the purpose of recruitment and selection within the Association and treated in strictly confidential. Only short-listed candidates will be contacted.

More job information
Salary
Job Function
Industry
Location
  • Homantin
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 10 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Benefits
  • 5-day week
  • Birthday leave
  • Family-friendly Leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 1 more