Posted on 2021-11-05
長者安居協會 Senior Citizen Home Safety Association

Technical Support

長者安居協會 Senior Citizen Home Safety Association

Technical Support/System Administrator


  • Administer IT infrastructure and provide technical support
  • Responsible for hardware, software and network equipment installation, configuration, backup and upgrade
  • Troubleshoot software/hardware problems, logging problems and documenting fixes
  • Work with system vendors in daily technical supporting tasks and verify billing and invoices
  • Perform IT asset / inventory/ helpdesk management and monitor performance of system to ensure system running healthily
  • Responsible for infrastructure project implementation and evaluation
  • Conduct on-site/off-site support, may need to work during non-office hours according when immediate technical support is required
  • Respond to requests for new or configured hardware/software and keep inventory up to date
  • Prepare reports, procedures and manuals as requires
  • Perform any other duties as assigned by supervisors


  • 2-5 years technical support and in-house IT working experience
  • Higher Diploma or above in Information Systems / Computer Science or related disciplines
  • Certification holder of MCSE will be an added advantage
  • Solid hands-on experience in Microsoft Active Directory, ADFS, GPOs, Office 365, WSUS and MDM
  • Strong infrastructure skills in Window server/Linux, virtualization, Hyper-V, IT security, SAN, Switch, Router, Firewall, SSLVPN
  • Experience in PC setup, O365, Visio, mobile device support, helpdesk support/ back-office operations, Azure Cloud and Google cloud
  • Good problem-solving and communication skills with positive attitude
  • Self-motivated, willing to learn and explore latest IT technologies
  • Strong sense of responsibility
  • More experience will be consider as System Administrator

Interested parties please send your full CV with expected salary, date available and contact number via clicking Apply Now (please state the position applied)

Information provided will only be used for the purpose of recruitment and selection within the Association and treated in strictly confidential. Only short-listed candidates will be contacted.

More job information
  • 5-day week
  • Birthday leave
  • Family-friendly Leave
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Homantin
Employment Term
  • Permanent
  • Full-time
  • 2 years - 10 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree