Job ref no.: 22736 (CT3117352-01#7146)

Technical System Engineer – Technical Support

Global Executive Consultants

Our client, a public utilities company is looking for high caliber IT professional to take up the new role

Job Duties

  • Provide daily 2nd line technical support to users, especially on email services, desktop management and support, mobile device management
  • Assist in system upgrade, administration, and documentation update
  • Assist in problem analysis, report, and providing solutions to incidents
  • Assist in managing, troubleshooting and supporting desktop and device management, Office Automation software and IT infrastructure with following technical background and knowledge on some of followings areas:
    • Windows 7, 8 and 10
    • Microsoft Office 2010/2016/365
    • Active Directory 2012/2016
    • Microsoft Exchange 2010/2013
    • Database Servers (SQL Server 2012/2014/2016)
    • Microsoft Windows Server (2012/2016) and clusters
    • Mobile Device Management (e.g. IBM Maas 360, Microsoft InTune)
    • System Center Configuration Manager (SCCM) 2012/2016

Job Requirements

  • Minimum 8 years experiences in IT Infrastructure and end-user support
  • Self-initiative and work with passion and a can-do attitude
  • Able to work independently and under pressure to meet defined schedule/deadline
  • Good team player
  • Sound problem solving and analytical skill
  • Good interpersonal and communication skills in written and spoken English and Chinese preferably including Putonghua
  • Experience in providing end-user support to senior management is an advantage
  • Experience in supporting sizeable and complicated IT infrastructure is an advantage
  • Possession of related IT certification is an advantage

Interested parties please click Apply Now to apply job

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