Job ref no.: CT3114388-01#7661

Technology - FX Application Support Lead - Hong Kong

Morgan Stanley

DESCRIPTION

Team Overview

The Foreign Exchange Production Management team is the global group responsible for ensuring optimal stability of applications and infrastructure for the Foreign Exchange front office Sales & Trading desks at Morgan Stanley.

We are seeking a highly-motivated and responsible individual to lead the team in Asia, which includes people in Hong Kong, Singapore, and Manila. The role offers a fast-paced and interesting mix of technical and business challenges, allowing the holder to develop an in-depth understanding of Morgan Stanley’s trading technologies and businesses. The successful candidate will be able to demonstrate experience and aptitude in the core technical skillset, business knowledge, and leadership in previous roles.

The team operates on a global, follow-the-sun basis that includes weekend coverage on rotation.

 

Core Responsibilities

  • Provide leadership and oversight for a regional team distributed across three locations in Asia.
  • Ensure stability across all applications used by the FX front office Sales & Trading desks.
  • Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution.
  • Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.
  • Facilitate root cause investigations and manage the implementation of corrective and preventative measures.
  • Manage coverage during North American market hours, including weekend pre-open ready-for-business checks. Proactively identify and respond promptly to failures.
  • Partner with development teams to drive stability, operational excellence, and a culture of efficiency.
  • Ensure team knowledge is current and forward-looking.
  • Respond to regulatory and compliance issues with urgency.
  • Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues.
  • Review, execute, and verify production changes in strict accordance with procedures defined in change documents.
  • Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete.
  • Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.


QUALIFICATIONS

Required Skills

  • Bachelor’s degree in Computer Science or related field from an accredited college or university
  • Strategic mindset with specific focus on tooling, automation, and efficiency
  • Able to troubleshoot, problem solver, analytical
  • Proficiency with Linux
  • Network diagnostic skills and experience with networks and realtime messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Strong scripting skills, like Perl, Python, or UNIX shell.
  • Excellent spoken and written English communication skills.

Required Skills

  • Bachelor’s degree in Computer Science or related field from an accredited college or university
  • Strategic mindset with specific focus on tooling, automation, and efficiency
  • Able to troubleshoot, problem solver, analytical
  • Proficiency with Linux
  • Network diagnostic skills and experience with networks and realtime messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Strong scripting skills, like Perl, Python, or UNIX shell.
  • Excellent spoken and written English communication skills.

Desired Skills

  • Experience providing application support for mission-critical applications in the FX business line. Front or middle office experience preferred.
  • Understanding of electronic and/or algorithmic trading systems
  • Experience with Market Data providers (i.e. Reuters, Bloomberg) and related concepts
  • Good working knowledge of trading and risk management business concepts
  • Working knowledge of FIX protocol
  • Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case)
  • ITIL v3 Certification

Interested parties please apply with full resume including current and expected salary by clicking Apply Now.

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More job information
Job ref no. CT3114388-01#7661
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • Degree