Tele-fundraiser - Warm Call - Supporter Retention and Development team

Applicants with less experience or fresh graduates are encouraged to apply, and will be considered as “Junior Tele-fundraiser".

Reporting to Tele-fundraising Team Leader, this position is located within the Supporter Retention and Development Team, which is part of the Fundraising & Engagement Department based in Hong Kong office.

We, Greenpeace, are resolutely independent. We do not accept funding from corporations or governments or political parties. Individual contributions, together with grants from foundations, are the only source of our funding.

The purpose of the Telefundraising programme, your role plays a vital part in enabling Greenpeace to strengthen our relationship with supporters to ensure maximum funds can be raised to support our campaigns.

We are looking for talented, hard-working, dedicated individuals who want to make a difference for the environment. While passion for protecting the environment is a key requirement for getting a job with Greenpeace, we require an enthusiastic and result-oriented person to fill in the position.

Responsibilities:

• You will conduct effective outbound calls on behalf of Greenpeace East Asia.
• The outbound calls include but not limited to contacting our current and previous Greenpeace supporters and donors to increase or regain their financial support for Greenpeace’s environmental campaigns.
• All conversations should be positive and solution oriented, so the individuals could be inspired and feel the connection between the giving of funds to Greenpeace and the achievement of positive change.
• You will be required to perform other administration and ad-hoc duties when necessary

Working hours:

• From 10:30am to 7:00pm, or dependent upon work demands start and finish times could change with appropriate notice
• Monday to Friday, five days’ work per week, public holidays

Requirements:

• Post-secondary education
• Commitment to the mission, principles, and values of Greenpeace.
• 2 years experiences in sales industry or customer services. Priority will be given to applicants with call center / telemarketing / NGO experience.
• Fluent in written and spoken in Cantonese. Good command in English and Mandarin preferred.
• Result-oriented, self-motivated, and determined to achieve the given targets, which include; contacts per hour, income per hour and success rate.
• Able to work under pressure and handle stress in a positive manner
• • Good team player with strong interpersonal skills and good telephone manner.
• • Good administrative skills and proficiency in Microsoft Office and Chinese typing

We offer:

• The total package including incentives after probation is between $12,500 - $17,000.
• On the job training and career development opportunities
• Compensation benefits including 15-day annual leave, medical & dental coverage
  
  
   

Submission of application:

This position is for 2-year contract subject to renewal. Interested parties, please submit your cover letter to share your motivation to apply for the position, and resume to [via CTgoodjobs Apply Now ].

(All information collected for recruitment purpose only)