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Job ref no.: CT3113366-01#0135
DHL Express (Hong Kong) Limited

Telemarketer - Telemarketing Position at Direct Sales Channel

DHL Express (Hong Kong) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan
  • Shuttle bus
  • K + 2 more

Working Location : Kowloon Bay

Reporting to Telemarketing Manager, you will be responsible for acquiring business opportunities from potential customers and re-qualifying Multi-Channel customer through telephone calls, including cold calls.

Responsibilities:

  • Qualify potential business opportunities from various sources to acquire quality prospects and new customers for different sales channels
  • Identify potential Multi-Channel customers and rank up to other sales channels for business development
  • Handle sales enquiries from Multi-Channel customers to meet customers’ needs and expectations
  • Answer enquiries on direct marketing programs, collect market information and prepare performance reports to management
  • Handle relevant procedures on customer database maintenance in related systems
  • Adhere to Global Sales Process (GSP) standards in daily works with required procedures and processes
  • Update all activities interacted with customers in sales system (COMET) 

Requirements:

  • Diploma holder or above with minimum 1 year experience in sales or customer service / Bachelor degree holder with less experience will also be considered
  • Good interpersonal, communication and telephone handling skills
  • Sales and results-oriented, pro-active, self-motivated and possess a positive work attitude
  • Well-organized, multi-tasking, able to work under pressure and tight schedule
  • Good command of written and spoken English and Chinese
  • Proficient in MS Office, especially Excel and Word 

Application:
Please send your CV to jobs@dhl.com or apply via: https://dpdhl.csod.com/ats/careersite/jobdetails.aspx?site=4&c=dpdhl&id=56027 indicating your current and expected salary, and availability. For more job opportunities, please visit our website at https://www.dpdhl.jobs/

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at http://www.dhl.com.hk/en/legal.html#pdp.

By proceeding to respond to this recruitment advertisement you consent that we may use, retain,
process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com

More job information
Job ref no. CT3113366-01#0135
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree