Job ref no.: CT/TO
Gleneagles Hong Kong Hospital

Telephone Operator
(Ref: CT/TO)

Gleneagles Hong Kong Hospital

  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Shuttle bus

Job Descriptions:

  • Responsible to provide 24/7 telephone communication for all incoming calls in a professional and polite manner
  • Responsible to accurately process a high volume and wide variety of calls by determining guests’ specific needs and connecting calls to correct areas
  • Answers and responds to all Fire alarms, security alarms and codes in accordance with policy and procedure


  • Secondary education or above with minimum 1 year of experience in telephone operating
  • Self-motivated, customer-focused and a good team player
  • Excellent communication and interpersonal skills
  • Medical office or emergency dispatch experience preferred
  • Experience in a high volume call center preferred
  • Good command of spoken English and Chinese, Putonghua is an advantage

Interested candidates are invited to submit their resumes with current and expected salary by clicking Apply Now.

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More job information
Job ref no. CT/TO (CT3114574-01#0111)
  • N/A
Job Function
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree