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Job ref no.: CT/TO
Gleneagles Hong Kong Hospital

Telephone Operator
(Ref: CT/TO)

Gleneagles Hong Kong Hospital

Benefits
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Shuttle bus

Job Descriptions:

  • Responsible to provide 24/7 telephone communication for all incoming calls in a professional and polite manner
  • Responsible to accurately process a high volume and wide variety of calls by determining guests’ specific needs and connecting calls to correct areas
  • Answers and responds to all Fire alarms, security alarms and codes in accordance with policy and procedure

Requirements:

  • Secondary education or above with minimum 1 year of experience in telephone operating
  • Self-motivated, customer-focused and a good team player
  • Excellent communication and interpersonal skills
  • Medical office or emergency dispatch experience preferred
  • Experience in a high volume call center preferred
  • Good command of spoken English and Chinese, Putonghua is an advantage

Interested candidates are invited to submit their resumes with current and expected salary by clicking Apply Now.

For company details, please refer to http://www.gleneagles.hk/

Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT/TO (CT3114574-01#0111)
Salary
  • N/A
Job Function
Industry
Location
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree