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Job ref no.: CT3115016-01#0110
The Langham, Hong Kong

TELEPHONE SERVICE AGENT (OPERATOR)

The Langham, Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • K + 2 more

JOB RESPONSIBILITIES

  • Provide prompt and accurate telephone communication services to both internal and external callers 
  • Provide standardized guest services as a team, and maximize other revenues via telephone calls 
  • Achieve the highest possible guest satisfaction by processing all calls, information and related services with courtesy & efficiency 
  • Perform the actual manual and technical operation of the PABX switchboard and to provide a system of locating the guests who have the telephone calls

 

YOUR QUALIFICATION

  • Graduate in Hospitality Management or related discipline
  • 1 year working experience in hotel is preferred 
  • Basic Knowledge in operator operation, administrative support and customer services
  • Good team player with excellent interpersonal skills
  • Detail mind with customer oriented personality
  • Fresh graduate will also be considered

 

YOUR REWARDS

  • Global growth opportunities with 100+ new hotel openings in pipeline by 2019
  • Five-day work
  • Free duty meal
  • Free colleague accommodation in overseas hotels
  • Colleague discount programs
  • Training subsidy
  • Work-life balance
  • Life, medical/dental, hospitalization insurance, and MORE…

To apply, please send us your resume to Director of Human Resources at [via CTgoodjobs Apply Now ]or contact 2378 9332

(Personal data collected will be treated in strictest confidence and only for recruitment purposes. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.)

More job information
Job ref no. CT3115016-01#0110
Salary
  • 13,000 - 16,000 / month
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel