Job ref no.: CT3131571-01#0023
The Park Lane Hong Kong, a Pullman Hotel

Telephone Services Agent

The Park Lane Hong Kong, a Pullman Hotel

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:

  • Ensure that all callers’ enquiries and requests are attended to in a helpful and professional manner
  • Act as the first point of contact in the Hotel and be proficient in all aspects of emergency procedures
  • Maintain effective communications with the team and other departments


  • Higher Diploma or above in Hospitality or relevant discipline
  • Good command of English, Mandarin and Cantonese
  • Basic knowledge of computer operating systems, such as Microsoft office software (Word, Excel)
  • Guest Oriented, detail-minded and a team player


Attractive remuneration package including 6 Rest Days per month, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.


Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: 2839 3628   Fax: 2504 5736


The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

More job information
Job ref no. CT3131571-01#0023
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 0 year - 3 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • … + 5 more