Posted on 2022-01-07
DHL EXPRESS (HONG KONG) LIMITED

Telesales Executive / Indoor Sales Executive

DHL EXPRESS (HONG KONG) LIMITED


Working Location:  Ngau Tau Kok

Reporting to Telesales Manager, you will be responsible for:
 
Responsibilities:
  • Promote and sell DHL products and services to customer, and achieve business target, growth and Key Performance Indicators (KPIs) as assigned
  • Acquire new customers, grow customer base and develop new business
  • Retain existing customers and maximize business potential
  • Daily contact to customers through outbound / inbound calls activities
  • Handle price and contract request from customers
  • Support and participate in business programs
  • Maintain customer business info, and update business activities in CRM system
Requirements:
  • HKALE / HKDSE or equivalent with full certificate with minimum 5 years’ experience / Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Strong in problem solving skill
  • Excellent telephone manner and handling skill
  • Well organized and good at process oriented
  • Customer centric and result oriented
  • Familiar in industry knowledge, logistics industry is preferred
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)
  • Proficient PC skills, including MS Word and Excel
  • Able to work in a dynamic environment

Application:

Click Apply Now

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DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing.

More job information
Salary
Job Function
Location
  • Ngau Tau Kok
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree