Posted on 2021-10-11

Telesales Executive




Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!


Working Location: Ngau Tau Kok

Report to Telesales Manager, you will be responsible for:

  • Promote and sell DHLproducts & services and achieve business targets, growth and KPIs as assigned
  • Acquire new customers, grow customer base and develop new business
  • Retain existing customers and maximize business potential
  • Daily contact to customers throughoutbound and inbound calls initiatives
  • Handleprice and contract request from customers
  • Support and participate in business programs
  • Maintain customer business information, and update business activities in CRM system



  • HKALE / HKDSE or equivalent with full certificate with minimum 5 years' experience / Diploma holder or above with minimum 2 years' experienc in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Strong in problem solving skills
  • Excell telephone manner and handling skill
  • Well organized and good at process oriented
  • Customercentric and result oriented
  • Familiar in industryknowledge, logistics industry is preferred
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient PC skill including MS Word and Excel
  • Able to work in a dynamic environment


  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program


Do you see a personal challenge in these versatile and responsible tasks? Then Apply Now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing by clicking Apply Now.


All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job Function
  • Ngau Tau Kok
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree