Job ref no.: CT3116068-01#0056
Hang Seng Bank Limited

Temporary Banking Operations Officer (Clerk)

Hang Seng Bank Limited

Operations (OPS) - Banking Operations

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Banking Operations, supporting account opening services, including customer due diligence and ongoing account maintenance

Should you join our Operations, you will focus on delivering excellent services through teaming up with fellow colleagues, business partners and Group Services Centers. You will work closely with our branch staff, relationship managers, product owners and IT teams. You will be developed with skills and mindset for process ownership, quality and risk management, high performance coaching, adaptive operating model and effective cost management.

We are currently seeking a high caliber professional to join our department as Temporary Banking Operations Officer (Clerk).


Principal responsibilities

  • Provide support including data capture or processing, document retrieval, etc
  • Prepare process reports and provide timely updates as instructed by Supervisor
  • Engage in ad hoc maintenance projects
  • Follow up on outstanding / rejection cases for customer maintenance request
  • Daily reconciliation on accounting entries
  • Provide support to local / back-office operations



  • University degree / Associated degree / Diploma in any discipline
  • Knowledge in banking practices and financial products
  • Strong communication and analytical skills with ability to work collaboratively as a team
  • Candidates who are immediately available are highly regarded
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Fresh graduates are welcomed


To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : and send your resume via e-mail : [via CTgoodjobs Apply Now ] for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116068-01#0056
  • N/A
Job Function
Employment Term
  • Contract
  • Temporary
  • Full-time
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree