Job ref no.: CT3131500-01#0020
Hong Kong ECMS International Logistics Co., Limited

Temporary Customer Service Hotline Operator

Hong Kong ECMS International Logistics Co., Limited

Roles and Responsibilities

  • Cross-border e-commerce logistics customer services handling, including order process close follow up, tracking status monitoring, customers’ enquiries handling…etc.
  • Prepare regular business reports
  • Provide logistics arrangement service via phone
  • Perform professional customer service for our customers
  • Perform any other ad-hoc tasks assigned by the Customer Service Supervisor

Job requirements

  • DSE with 5 subjects passed or above academic background;
  • 2 years relevant experience in Customer Service Hotline, preferably in Logistics or e-commerce industry would be an advantage;
  • Good PC knowledge
  • Proficiency in speaking & writing English, Mandarin and Cantonese
  • A team player with a positive attitude, solid interpersonal skills and strong attention to details
  • Excellent communication, coordination and analyzing skills
  • Ability to work under pressure and independently
  • Employment Period: negotiable from two to six months

Interested parties, please email with your detailed CV by clicking Apply Now.

All Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3131500-01#0020
Job Function
  • Lai Chi Kok
Employment Term
  • Temporary
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • 13-month pay
  • Dental plan
  • Medical plan
  • Paid overtime