The incumbent will be mainly responsible for handling customer enquiries and complaints through telephone, email, correspondence, etc; liaising with shops & related departments for case investigation and follow up as well as monitoring service performance of the Call Centre.
Interested parties please apply with details of academic qualifications, work experience, present and expected salary to:
Human Resources & Administration Department,
Pizza Hut Hong Kong Management Ltd.,
Unit 2003, Level 20
Tower 1, Grand Century Place
193 Prince Edward Road West
Please quote the reference on envelope / subject. Only shortlisted applicants will be notified. All applications will be treated in strict confidence by authorised personnel and used for the purpose of selection only. All information of unsuccessful candidates will be destroyed after six months.
A member of the Jardine Matheson Group
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Pizza Hut is the leading pizza restaurant with 110 shops and about 4500 staff in Hong Kong and Macau. Our key mission is to ensure every pizza centred food service occasion is an enjoyable experience to our customers. To support the mission and expansion, we are now inviting high calibre, passionate professional who strives for executional excellence to join our team.