Job ref no.: OCL/OPS/2021-145
Octopus Holdings Limited

Temporary Operations Assistant, Operations Services

Octopus Holdings Limited

Job Responsibilities:

  • Performing data input and verification
  • Processing various types of customer service requests and refund requests relating to Octopus products
  • Process card application requests
  • Preparing reports for daily reconciliation
  • Providing general clerical and administrative support
  • Carrying out works according to predefined operating procedures and service standards
  • Support projects and user acceptance test


  • HKCEE/HKDSE with 5 subjects passed (Grade E/Level 2) including English, Chinese and Mathematics
  • Minimum 1 year clerical working experience
  • Familiar with Microsoft Word and Excel processing
  • Accurate and fast English and Chinese typing speed, not less than 35 wpm
  • Good interpersonal skills and customer service awareness
  • Good command of spoken and written English and Chinese
  • Experience of working in financial institutions is an advantage
  • Working Location: Kowloon Bay


We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking Apply Now.

Visit our web site:

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

We are an equal opportunity employer and will ensure that every job applicant and staff has equal employment opportunities and will not be disadvantaged because of their sex, pregnancy, marital status, family status, disability or race.

More job information
Job ref no. OCL/OPS/2021-145
Job Function
  • Kowloon Bay
Employment Term
  • Temporary
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE