Job ref no.: CT3116649-01#0234
Hang Seng Bank Limited

Temporary Senior Clerk, Banking Operations (6-month Agency Contractor)

Hang Seng Bank Limited

Business Services - Banking Operations

Hang Seng's Business Services is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Banking Operations Department is a supports account opening services, including customer due diligence and ongoing account maintenance,

Should you join our Department, you will be focusing on delivering excellent services through teaming up with fellow colleagues, business partners and Group Services Centers. You will work closely with our branch staff, relationship managers, product owners and IT teams. You will develop practical skills and mindset of process ownership, quality and risk management.

We are currently seeking a high calibre professional to join our Department as a Temporary Senior Clerk, Banking Operations 6-month Agency Contractor).


Principal responsibilities

  • Provide clerical support including data capture or processing, document retrieval, etc
  • Handle clerical tasks assigned by Supervisor
  • Prepare process reports and provide timely updates as instructed by Supervisor



  • DSE / A-Level or above
  • A good team player with good communication and interpersonal skills
  • Basic knowledge of application software such as Microsoft Excel
  • Proficiency in both Chinese and English
  • Strong attentiveness to details and able to work under pressure
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Candidates who are immediately available are highly regarded


To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : and send your resume via e-mail : [via CTgoodjobs Apply Now ] for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116649-01#0234
  • N/A
Job Function
Employment Term
  • Contract
  • Temporary
  • Full-time
Career Level
  • Entry level
  • F.5- F.7 or DSE