Job ref no.: CT3115936-01#0085
Ebro Executive Search Limited

Ticketing & Reservation Officer / Supervisor (Airline / Hotel - Many Positions)

Ebro Executive Search Limited

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

The Job

  • Clients: The Ticketing & Reservation Office of 1) 5-Star Hotel Group, 2) Premium Airline and 3) Travel Agency providing worldwide traveling, hostel packages and related touring services.
  • Position: Ticketing & Reservation Officer / Supervisor
  • Responsibilities: Answer inbound call and handle customer's inquiries on flight schedule, flight ticket booking, Room reservation, Fare quotation, etc. NO selling required
  • $15-25K. 5 day work. Performance bonus and incentive. $2-3K night shift allowance


  • Form 5 or above
  • Relevant experience in customer services
    • Supervisor - 5 years or above
    • Officer - 1 year or above
  • For Supervisor position, relevant team supervision experience gained from call center OR travel industry is required
  • Good phone manner and customer service skills
  • Fluent spoken Chinese and English.
  • Fluent speaker of a third language (Japanese / Korean) will be an advantage
  • Candidate without previous experience but with strong interest in CS industry will also be considered 

Interested parties please apply here: [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3115936-01#0085
  • 15,000 - 30,000 / month
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 15 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree