Job ref no.: 1900002769 (CT3114814-01#0294)
Standard Chartered Bank

Trade Services Manager

Standard Chartered Bank

The Role Responsibilities

  • Monitor workflows to ensure all transactions are promptly processed as reflected by the agreed turnaround times for customers and also to ensure that the nature, complexity and value of transactions are processed by team members who possess the compatible expertise
  • Review Product Program and DOI to ensure associated risks are duly addressed and mitigated
  • Ensure day-to-day operations to ensure that the Bank’s policies, operational guidelines are duly adhered to by team members and Shared Service Centre (SSC)
  • Establish close relationship with Customer Services Group (CSG) at managerial level
  • Review and approve transactions up to the delegated authorities.
  • Act as primary contact point of trade related queries and help reduce bottlenecks in processing both internally and with client through playing the role as a Trade Transaction Owner (TTO)

Our Ideal Candidate

  • Degree/Professional qualification in any discipline, preferably in banking and finance;
  • Solid working experience in Trade Operations;
  • Excellent knowledge in trade operation and trade finance products;
  • Strong knowledge of UCP & URC Rules and ISBP, CDCS/CITF accreditation is an advantage;
  • Analytical skills – ability to review & analyse workflows and procedure to drive process improvements, enhancing client experience;
  • Client focus and self motivated, confident individual with excellent communication and presentation skills;
  • Ability to work under strict timelines and produce high quality deliverables;
  • Fluent in both spoken and written English and Mandarin;
  • Proficient in Excel, Word and PowerPoint. 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 1900002769 (CT3114814-01#0294)
  • 25,000 - 30,000 / month
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Senior management level
  • Degree
  • Master's degree