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Job ref no.: CT3114386-01#5176

Trainer - HK

Jurlique Hong Kong Limited

Founded in 1985, Jurlique is a leading Australian natural skin care brand that embraces the concept of biodynamic beauty. At Jurlique we grow our flowers, herbs and roots according to biodynamic principles on our farms in South Australia. We apply the concepts of sustainability to every aspect of our business – not just our farms. We are passionate about producing the purest, most effective skincare possible to meet and exceed the evolving needs of our customers. As an employer, we focus on unlocking the natural expertise of all of our employees and supporting them on their journey.

In order to cope with our growth and expansion, we are now inviting high caliber personnel to fill up the following position.

Job responsibilities:

  • Deliverprofessional training activities and programs to field team to support the business needs and drive sales performance in HK market. Training covers the brand concept, product knowledge, new product launch, customer service and sales skills aligning with global standards and local context.
  • Enhance the service and sales capabilities of the field team and uplift the service standard
  • Deliver field coaching to field team to enhance field team skills and capabilities and conduct shop visits
  • Evaluate the training effectiveness to ensure employees are equipped with necessary skills and knowledge
  • Build strong partnership with field team, observe and feedback on people development opportunities
  • Develop andprepare training materials and some translation work to Chinese
  • Organize team building and engagement activities to field team
  • Manage the mysterious shopper survey and communicate the results to the team and do coaching
  • Overall spending more than 60 to 70% of the time in classroom training and field coaching

Requirements:

  • Tertiary qualification
  • At least 3 years ofsolid training experience in skincare industry
  • Good training, field coaching and presentation skills; strong in customer service and sales
  • Excellent verbal and written communication skills in both English and Chinese including Mandarin
  • Interest in general well-being and healthy lifestyle
  • Able to embody and promote the Jurlique values and sustainability
  • Outgoing,positive thinking and dynamic; multi-tasking with good time management
  • Good PC skills including Word, Excel and Power Point

工作類型: 全職

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More job information
Job ref no. CT3114386-01#5176
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree