Job ref no.: CT3116868-01#0001
HKTV Mall

Training Officer

HKTV Mall

Benefits
  • Competitive pay
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Shuttle bus

Being a HKTVer, You Can Enjoy:

Competitive salary range with attractive Talent Benefits, including:

  • Newly built headquarter over 300,000 square feet, well equipped with self-run canteen, relaxing collaboration area, Gym and Game room
  • Free morning bus from selected districts (such as Tuen Mun, Tsuen Wan, Shatin, etc.) to office
  • Free round trip shuttle bus service to the nearest MTR stations 3 times per hour
  • Discounted Talent purchase benefits including half price purchase of HKTVmall dollars
  • Free broadband Internet line up to 1 Gbps
  • Attractive education partner allowance
  • Wedding, exam, maternity and paternity leave
  • Comprehensive medical and life insurance coverage

If you would like to work with a dynamic team and help us to build the Largest and Fast Growing, Highly Technology Driven Ecommerce Company in Hong Kong, this is the place to make history!

As a Hong Kong listed company (SEHK: 1137), we are well regarded by the investor market on our value and growth potential. Our share price consistently on uptrend from HK$1.31 in February 2017 to HK$3.83 at 26 January 2018.

Our business was growing extraordinary, our 2017 Sales Proceeds (“GMV") on order intake increased by 218% to HK$1.1 Billion relative to 2016, and currently having more than 8,000 average daily orders.
Our full time workforce increased from around 400 in 2014 to 800+ now.

What you will be doing:

Selling skills training and coaching:

  • Conduct sales training to frontline staff; including brand story, product knowledge, customer service and selling skills
  • Conduct shop visits, briefings, field coaching and classroom trainings to ensure retail sales personnel are adapt in selling concepts, best practices, and procedures of our online to offline shopping experience
  • Complete individual and store level needs analysis during store visits and communicate findings with relevant departments
  • Schedule individual or team training plans on a regular basis

Develop training program :

Design training programs and assessments to enhance the skillset and knowledge of different levels of retail sales personnel
Evaluate the effectiveness and application of training programmes and compile relevant analysis reports
Weekly follow-up training and coaching summary on staff performance by store basis to management

Who is our Right Fit:

  • University degree or above
  • Preferred 3-5 years’ experience in Training and Education in the FMCG/retail Industry
  • Specialist in retail training and development by store with experience in people development
  • Versatile and proven ability in interactive and engaging sales training, customer service and communication skills
  • Service oriented with excellent presentation and interpersonal skills
  • Resourceful and able to work independently and effectively in a team
  • Ability to work under pressure and independently with minimal supervision.
  • Strong commercial acumen and analytical skills.
  • Proficiency in Cantonese and English (written & verbal).
  • Advanced level in MS Office applications (e.g. MS Excel and PowerPoint). 

We offer attractive remuneration package to the high caliber candidates. If you have the drive and passion to grasp this challenging career opportunity, please send your resume to [via CTgoodjobs Apply Now ] and quote the Position and Reference Code on the subject line.  Please also specify which category you are most interested on the e-mail subject, e.g. Merchant Relationship Manager (Beauty) 

We commit ourselves to be a caring company and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement. 

More job information
Job ref no. CT3116868-01#0001
Salary
  • N/A
Job Function
Industry
Location
  • Tseung Kwan O
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Non-management level
Education
  • Degree
  • Master's degree