Job ref no.: CTS-09860
HKT Services Limited

Training Officer

HKT Services Limited

  • Medical plan

The Job:

You will be responsible for the delivery of training programs related to skills/knowledge in areas of selling, customer experience and basic supervisory development for new recruits and existing staff in Sales & Marketing Channels of Consumer Group to achieve dynamic business targets. You need to support the program administration including class enrollment, record updating, reporting and related logistics to launch the training programs in a smooth and effective way. You also need to identify training needs of internal departments and follow up with line managers on trainees’ performance after training to ensure effective skills application. Besides, you will work on graduate trainee programs to develop our future talents and other projects to train up our staff to participate in external sales or service awards which are well-recognized in the industry.

In addition, you will have the opportunity to expand your role to support frontline recruitment through job rotation in Recruitment & Motivation Team to equip with relevant knowledge and skills on recruitment and selection.

The Person:

  • Post secondary education, preferable with degree or higher diploma in Human Resources Management, Business Administration or equivalent;
  • 2 years’ relevant experience in training field, preferably in Telecom industry
  • Has strong interest in training and developing people, can communicate and work with different parties effectively
  • A self-starter, able to work independently with minimal supervision, detail-minded and can work under pressure
  • Good presentation skills with excellent command of written and spoken English and Chinese
  • Proficiency in MS Office including Powerpoint, Excel, and Chinese Word Processing


If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email or fax to Human Resources.

Fax: (852) 2962 5395

For more information on other job opportunities of PCCW, please visit our website at
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTS-09860 (CT3117725-01#0102)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel