Posted on 2021-10-11
Caceis Hong Kong Trust Company Ltd

Transfer Agent - Investor Services Senior Officer/ Assistant Manager (KYC)

Caceis Hong Kong Trust Company Ltd

The successful candidate will be reporting to the Head of Fund Distribution Services team.

Job responsibilities:

  • Carry out account opening tasks for Institutional Investors. Tasks include but not limited to KYC pre-checking, database/ system maintenance, validation. Ensure the necessary information and documents in line with internal policies and regulatory requirement.
  • KYC remediation exercise, responsible for end to end of assigned case to fulfil periodic review schedule. Make escalation and clarification with multiple parties i.e. Compliance, validation team and client if necessary
  • Answer investor’s inquiry in timely manner with professionalism. Maintain high level of investor satisfaction.
  • Keep abreast on all latest KYC updates regularly and ensure an updated KYC workflow is in place to fulfil internal and regulatory standard
  • Handle other transfer agent related work, trade processing, maintain shareholder register, prepare internal& external report. Follow up on trade outstanding matters (e.g. settlement, confirmation , general inquiry regarding fund documents & prospectus)


  • University degree with finance major
  • At least 3 years Transfer Agent KYC experience or similar position
  • Preferably strong knowledge of PC based applications, including Microsoft Excel, Word and Outlook (VBA is one appreciated skill)
  • Strong KYC knowledge
  • Positive attitude and mature behaviour
  • Strong analytical skills
  • Good communication and inter-personal skills
  • Excellent organization and time management skills
  • Able to work well under pressure and produce quality work according to deadline
  • Able to perform multi-tasking as well as additional duties
  • Fluent in English and Mandarin. Knowledge in French/ Japanese/ Korean and other Asian/ foreign languages would be an advantage
  • Candidates with more relevant experience will be considered for more senior position. 

Competitive remuneration package will be offered to the successful applicant. We offer an environment that encourages diversity and continuous professional development. Aspiring talents please send your resume via Ctgoodjobs. Personal data provided in job applications will be used strictly in accordance with our personal data policy, a copy of which is available upon request.

For more information about the Group, please visit

More job information
Job Function
  • Admiralty
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan