Job ref no.: 498600
Bank of China (Hong Kong) Limited

UI Designer (Customer Experience)

Bank of China (Hong Kong) Limited

Job No.: 498600
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Information Technology, Project Management, FinTech


  • Assist to formulate User Interface design standards using Design Thinking for Mobile App and Web to meet different business needs, and support product development through visual aids production
  • Design and maintain reusable component libraries, including interactive design, responsive design and visual design, etc. in accordance with human-centric design techniques and industry best practices
  • Collaborate with Customer Journey and UX Research teams to identify customer pain points / behaviors / needs in order to fine-tune the customer feedback received through Usability Test
  • Undertake different phases of UI design in App / Web during the customer journeys including storyboards, wireframes, mockups, prototypes, visual and graphic designs, illustrations, etc. where applicable
  • Identify UI design issues during the development process while tracking and providing solutions to address the issues.
  • Ensure UI design principles and consistency between different digital platforms
  • Communicate and work collaboratively with project team in agile way of working


  • Candidates should have at least 2 year experience in UXUI, User Experience or Design related
  • Sound knowledge of Personal Banking products and services will be an advantage
  • Knowledge of Design Thinking, Agile, or Value Stream Management Approach will be an advantage
  • Good command of both spoken and written English, Chinese and Mandarin
  • UI tools such as Figma / Sketch / Adobe Creative Cloud / Photoshop / XD / InVision
  • Self-starter with a strong creative and problem-solving mindset
  • Highly organized team player with good presentation skills
  • Open-minded and passionate 

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.