This position will be responsible to support the overall store management and daily operations of the store. He/she will need to support in teaching, training and coaching teammates into a high performing leadership team that achieves sales goals, meets merchandising brand standards and delivers operational excellence.
Essential Duties & Responsibilities:
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Under Armour’s core competencies and behaviors
Act as a leader on duty and consistently models the brand’s service standards and selling behaviors
Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance, and behavior standards
Effectively communicate with the management team to align and help drive business strategy
Establish and execute a strategic plan to achieve planned sales and key performance indicators for all time periods
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
Train and develop team to drive business performance
Evaluate store sales and make rostering adjustments to meet business needs
Oversee and ensure efficiency of all daily operational procedures
Manage the store’s expense and operational costs
Develop succession plans to ensure career paths for all teammates
Recognize and properly resolve teammate performance issues
Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drives sales
Ensure all aspects of replenishment and are properly executed
Education & Experience:
3 years or more retail experience in management position, ideally with premium international brand
Associate degree or equivalent combination of education and experience
A demonstrated passion for sports
Ability to communicate effectively with athletes and store team
Excellent prioritization, interpersonal, problem-solving, and planning skills
Customer-centric with strong presentation, delegation, and empathetic skills
Proficiency in sales generation, training and leading of functional teams
Ability to analyze business trends and reporting to drives sales
Provide coaching, feedback and manage substandard performance
Excellent verbal and written in Cantonese and preferably English and Mandarin
It started with a simple plan to make a superior T-shirt. A shirt that provided compression and wicked perspiration off your skin rather than absorbs it. A shirt that worked with your body to regulate temperature and enhance performance. Founded in 1996 by former University of Maryland football player Kevin Plank, Under Armour is the originator of performance apparel - gear engineered to keep athletes cool, dry, and light throughout the course of a game, practice, or workout.