Job ref no.: CT3130544-01#0002

Vehicle & Executive Assistant,車務主管及行政助理

Hong Kong Taxi Exchange Center

Responsibilities:

  • Assist to provide excellent customer services including handle customers enquiries and complaints;協助提供客戶服務包括接收客戶來電的查詢,投訴
  • Responsible for vehicle operation and routine management (mainly in Taxi management, partially in China-HK Cross Border License Plate), 管理車隊日常運作(主要為的士管理,其次為中港牌車輛)
  • Arrange and monitor the roaster of taxi driver and ensure the rent is paid on time;安排和監察的士司機更表和確司機準時交租
  • Negotiate with drivers, motor repairing center and other external parties to ensure the smoothness of vehicle operations, 安排及監察的士租務
  • Maintain and enrich vehicle business partner relationship in order to expand vehicle team;繫與合作伙伴之良好合作關係,以擴大公司車隊
  • Enrich existing customer relationship to undergo smooth and successful negotiation process ; 跟司機、車房及其他合作伙伴保持溝通及進行博弈,以確保車隊日常運作暢順
  • Assist operation manager/ executive director to follow up customer services and administrative issues;協助運作經理/公司負責人跟進客戶服務和其他行政事宜
  • Assist in basic IT support;基本電腦支援

Requirements:

  • Driving License with solid driving experiences is a must

香港必需持有正式駕駛執照並需具有在香港駕駛的經驗

  • At least 2 year experiences in the scope of vehicle management

最少兩年汽車管理相關經驗

  • Experience on handling insurance claims and traffic accident related document is highly preferred

如有汽車保險索償或交通意外文書處理經驗者,優先考慮

  • Hands-on experience in Microsoft Word & Excel, basic knowledge of spoken and written English and spoken Cantonese

基本電腦文書處理、基本中英文書寫及溝通

  • Solid experience on handling license ownership transfer, insurance claims and traffic accident related handling and documentation is preferable

具備車輛過戶,索償理賠,車輛意外處理和其文件跟進的經驗會被優先考慮

  • Occasional travel to China (Guangdong Province) may be required for handling the vehicle operation of China-HK Cross Border License Plate

間中需要前往中國內地(廣東省地區)工作,以處理有關中港牌車輛運作

  • Acquiring mortgage knowledge, marketing, motors insurance and license renewal handling experience is an advantage

具備樓宇按揭知識,市務宣傳,汽車保險和車輛牌照更新經驗者會被優先考慮

  • Reliable, presentable, attention to details and able to work overtime and under pressure

誠實可靠、具良好表達能力、細心、願意接受挑戰及超時工作

  • Immediately available will be preferred

可即時上班者,優先考慮

More job information
Job ref no. CT3130544-01#0002
Salary
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Contract
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • N/A
Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • … + 1 more