Vice President, Card Operations - Authorization, Security and Collection

Responsibilities:

• Oversee AML transactions monitoring and ensure smooth operations of Authorization, Security and Collection teams.
• Conduct and analyze data analysis to understand current fraud trend and recommend action plan to mitigate the fraud losses.
• Develop and educate merchants the proper procedures in card acceptance and raise their alertness to fraudulent card activities.
• Make sound decision on over-limit or problem authorization transactions within delegated authority; attain and maintain a low credit and fraud loss rate by setting up preventive measures and conducting investigation on fraudulent activities such as application frauds, collusion, money laundering, lost & stolen, counterfeit card transactions.
• Develop and implement a strategy to improve the collection of outstanding credit, review collection policies and procedures to avoid excessive outstanding credit.
• Ensure adherence & compliance to all internal policies/guidelines and external regulatory requirements.

Requirements:

• Degree holder major in Banking and Finance, Business Administration or related disciplines.
• Minimum 10 years of experience related to credit card management and possess sound knowledge of credit card products and services.
• Sound knowledge on Codes & Conduct of regulatory bodies, for instance, Code of Banking Practice, HKMA Supervisory Policy manual (SPM, AML/CTF guidelines, PDPO, etc.) and Rules and Regulations of the  Card Associations, e.g. Visa, MasterCard and UnionPay, etc.
• Possess comprehensive knowledge of fraud trend and related market information as well as the products and services provided by the banks.
• Strong interpersonal, communication and people management skills to deal with various levels of staff, peers and other departments.
• Proficiency in both spoken and written English and Chinese including Mandarin.

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.

Please visit us at www.shacombank.com.hk for more information about our Bank.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank.