Job ref no.: CT3119362-01#1987

Vice President, Telemarketing (VPT-0704W)

WallStone Partners & Company Limited

Responsibilities:
Develop sales strategies so as to lead the team to achieve business goals and sales target.
Resources planning to flexibly allocate manpower according to call traffic and meet sales targets
Supervise the Managers to perform proper team and sales management
To lead, motivate, and monitor performance of the team to maximize productivity via e.g. call monitoring, coaching, training programs and feedback sessions
To ensure product knowledge, selling skills and servicing standards of the team are up to acceptable level
To develop/review and implement proper control and effective workflow in accordance to the Bank’s guideline
Prepare statistical and analytical reports to facilitate manpower resources planning and sales planning
Provide feedback and recommendations on new products and marketing programs

Requirements:
At least 6 years solid call centre experience in banking or financial institution of which 3 years at supervisory level
Good understanding of local banking practice and regulations
Hand-on experience with unsecured lending products and operation workflow would be an advantage
Excellent communication and presentation skills
Strong leadership and people management skills, self-motivated, sales and result oriented

Interested candidates, please forward your resume in WORD format to [email protected] quoting reference 'VPT-0704W' in the subject line

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