Job ref no.: CT3118624-01#0252
Gate Gourmet Hong Kong Ltd

VIP Flight Supervisor

Gate Gourmet Hong Kong Ltd

Benefits
  • 13-month pay
  • Dental plan
  • Medical plan
  • Transportation allowance

We are currently looking for a high caliber candidate to join our Commercial team as “VIP Flight Supervisor"  (Working Title “Manager, Executive Gourmet")

 

In this role, you will:

  • Supervise a team with chef(s) and coordinator(s) to offer premium VIP flight catering services for 24-hour a day;
  • Provide end to end service to VIP flight customers physically, which includes greeting the flight, taking meal orders, liaising with internal departments on meal orders, purchasing meals and other items from external parties; ensuring meals are produced and packed according to customer’s requirements, delivering meals from kitchen to aircraft, handing over of meals on board, invoicing and having follow up actions, etc.;
  • Support on costing and pricing activity on meals and handlings related to charter and business jet as well as consolidate data in internal system;
  • Collect market intelligence to ensure the services can cope with the latest trend of VIP flight operation;
  • Handle, investigate and follow up customer complaints and comments on daily operations;
  • Manage inventory of in-house and customers’ stocks in the warehouse and kitchen;
  • Develop strategic commercial plans and build relationship with business jet companies, crews and flight handling agents to enhance our competitiveness and enhance revenue stream from VIP flight catering services;
  • Support commercial and operational activities of VIP flight business; and
  • Handle ad hoc projects as assigned.

To be successful in this role, you should meet the following requirements:

  • Diploma or above
  • Catering and/or aviation inflight experience is preferred
  • Possess Driving Licenses #1 and #2 are necessary, and License #18 is definitely an advantage
  • Customer services mindset is expected
  • Proficiency in Computer Skills (e.g. MS office)
  • Good command of written and spoken English and Chinese
  • Willing to work on shift duties and in public holidays, while standby for incoming calls at 24-hour a day and 7-day a week
  • "Candidates with more experience will be considered for the position of VIP Flight, Assistant Manager" after all requirements

Employee Benefits:

  • 13th Month Salary
  • Medical Insurance
  • Transportation Allowance
  • Paid Annual Leave
  • Staff Purchase Discount

We offer competitive remuneration package to the right candidate.

 

Interested parties please submit your application detailing work experience, qualifications, availability, present and expected salary package to: Human Resources Manager, Gate Gourmet Hong Kong Limited, 10 Catering Road West, Hong Kong International Airport or [via CTgoodjobs Apply Now ].

 

Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3118624-01#0252
Salary
  • N/A
Job Function
Industry
Location
  • Chek Lap Kok
  • HK International Airport
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Middle management level
Education
  • Diploma or equivalent