Job ref no.: CT3114388-01#7592

Voice Engineer (half year contract renewable, i-Bank)

NeoMas Professional Services

22-28K

Responsibilities:
  • Assist in Global IPT Project
  • Provide day-to-day support and act as an administrator for Cisco IPT, voicemail
  • Participate in configuration related to PSTN, voice gateway, dial plan, fax line, etc.
  • Handle projects of Avaya call centre expansion
  • Conduct trouble shoot to network and operational issues
Requirements:
  • Degree holder in IT or related discipline
  • At least 2 years in related network experience
  • Certificated with CCNA is an advantage
  • Working experience in i-bank or banking is a plus
  • Familiar with Cisco IPT, voice gateway, PSTN (mandatory)
  • Experience in NICE logger and Avaya Call Center (advantage)
  • Strong interpersonal skills and trouble-shooting skills

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More job information
Job ref no. CT3114388-01#7592
Salary
  • 20,000 - 30,000 / month
Job Function
Industry
Employment Term
  • Contract
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Degree