Posted on 2021-10-11

Wealth Management (Private Bank), Market Supervisory Manager, Associate

JPMorgan Chase Bank, N.A.

Within Wealth Management, the Market Supervisory Management's primary function is to (i) ensure a sustainable and disciplined end-to-end control environment for WM; (ii) identify and escalate issues with a sense of urgency; and, (iii) partner with the business to ensure timely remediation of issues.

Market Supervisory Management works in partnership with the business, as the first line of defense. The team assists in immediate, real time critical control issue detection, escalation.

As part of the focus to align international functions, we are looking to hire an associate who will be based in Hong Kong to support the Wealth Management activities in Hong Kong.

Core Accountabilities

  • Escalate issues to senior management within all areas of the 1st, 2nd and 3rd lines of defense
  • Provide 1st level control and oversight of the investment business
  • Review and assess client trading activity and any potential suitability issues on a pre-execution basis
  • Review and approval all investment parameters and ensure ongoing adherence to the mandate
  • Independent review and assessment of client suitability profiles based on data collected from clients and the front office
  • Review and assess investment concentration issues in client accounts
  • Review materials provided to clients to ensure they are appropriate and aligned to the clients investment objectives and needs
  • React to, manage and handle potential client situations e.g. trading errors or client complaints
  • Attend front office meetings to provide relevant feedback and stay apprised of their current priorities
  • Perform change management in respect of changes in policies / procedures / processes where these relate to investment activities e.g. implementation and training on enhanced suitability framework; new trading protocol; etc.
  • Audit coordination and liaison as required
  • Operational Risk reporting and investigation


  • Candidates should have at least 5 years with financial institutions in first line of defense oversight and control, supervisory risk and control or related functions
  • Bachelor's degree in business, finance, or related field
  • A self-motivated individual who is enthusiastic and has a keen interest in risk and control frameworks as well as the regulatory landscape
  • Excellent organisational skills and attention to detail, including the ability to manage multiple work-streams to tight deadlines and re-prioritise as required
  • Think like an owner with a business mind-set and able to deal with issues independently
  • A strong interest in and sound understanding of financial markets, products and wealth management is prerequisite for any potential candidate
  • Strong and proven experience gained within a financial institutions including monitoring experience.
  • Strong communication and negotiation skills: the role will involve communicating with employees of varying levels, with diverse roles and different native languages
  • Fluency in English and Chinese. Other languages are a bonus


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Degree