Posted on 2022-07-27

Wholesale KYC Operations - Relationship Partner - Associate

JPMorgan Chase Bank, N.A.

Within the Corporate Investment Bank, the WKO Markets Middle Office (WKO Markets MO) plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets. The WKO Markets MO team operates in close partnership with Business, Operations, Credit, and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

Key Responsibilities: The WKO Markets MO partner will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. The Associate will be required to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform.
 

  • Manage new business requests received from the Front Office and facilitate the KYC process end to end
  • Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
  • Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
  • Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence.
  • Will also be responsible for managing a dedicated Line of Business.
  • Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
  • Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
  • Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
  • Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Qualifications and Skills Required
  • Knowledge of KYC & Client onboarding with at least 5 years' of relevant experience (experience in Audit, Control, Risk, AML, and Research may also be areas of experience)
  • Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds,F.I.'s. etc.)
  • Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
  • Strong verbal and written communication skills in both English
  • Strong time management, organizational, relationship building skills
  • Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
  • Prior experience of adhering to controls and compliance standards
  • Ability to grasp/learn concepts and procedures quickly
  • Bachelors' degree or equivalent


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Medical authorities agree that being vaccinated is the best way to protect yourself, loved ones, colleagues and communities from COVID-19. To protect the health and safety of our employees, in line with the Hong Kong Monetary Authority and Securities and Futures Commission guidance, only vaccinated employees are able to enter our offices. In light of this, in order for the successful candidate to be able to enter the office, they must be either fully vaccinated against COVID-19 (as defined by the Hong Kong Department of Health at the time of commencing employment) or be certified by a medical practitioner as being medically ineligible to be fully vaccinated.

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More job information
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Non-management level
Education
  • Degree