To prepare daily, weekly, monthly and ad-hoc management reports to assist management in monitoring centre, team and individual performance;
To source and manipulate data for new products performance reporting;
To analysis yearly /monthly AOP Sales and Service Target setting and distribution;
To identify and recommend process improvement and efficiencies;
To calculate the commission and commission scheme review.
To participate in UAT of system enhancement & provide user requirement to IT;
To support any ad-hoc projects or assignments in accordance with business needs.
Diploma or above and 2 years’ relevant working experience;
In-depth knowledge in operations and service delivery principles;
Good knowledge on common PC software applications eg Excel, Access, Word etc.;
Good command of spoken Cantonese and English;
Good analytical and problem solving skills;
Positive working attitude, responsible and result-oriented.
We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department to email: email@example.com.
For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.